Help Center Payments Notifications and Receipts

Notifications and Receipts

How you find out

When a payment confirms, three things happen:

  • It shows as Paid in your dashboard
  • You get an email, if email notifications are switched on
  • Brykto calls your webhook, if you have set one up

Email notifications are on by default. Switch them off under Settings if you would rather not get one for every payment.

How your customer finds out

The payment page updates by itself the moment the payment confirms. Your customer sees a success screen without refreshing anything.

The success screen your customer sees after paying

From there they can enter their email address to be sent a receipt. That is their choice, and it is never required.

Receipts

Every completed payment has its own receipt page showing the amount, your business name, and the transaction reference. You can open it from the payment in your dashboard and send it to a customer who asks for one later.

If the payment came from a checkout button with a success URL set, your customer is sent to your own page instead, and the receipt option is not offered to them.