Help Center Troubleshooting Wallet Connection Issues

Wallet Connection Issues

LOBSTR - federation address not found

If Brykto cannot resolve your federation address, check:

  • The address format is correct: yourname*lobstr.co (no spaces, no uppercase)
  • Your LOBSTR account is active and the federation address is set up in the LOBSTR app
  • You are using a LOBSTR federation address, not a raw Stellar G... address

If the issue continues, try entering your raw Stellar address instead of the federation address.

Xaman - QR expired

The Xaman sign-in QR expires after a few minutes. If you see an expired QR:

  1. Refresh the page.
  2. Click Connect Xaman again.
  3. Scan the new QR quickly.

Trustline not found

After connecting your wallet, Brykto checks for the USDC or RLUSD trustline. If it is not found:

  1. Open LOBSTR or Xaman.
  2. Add the trustline for USDC (Circle) or RLUSD (Ripple).
  3. Return to your Brykto dashboard and click Re-check trustline in Settings.

Still stuck?

Contact support with your wallet address and a description of the issue.